We are a 24/7 operation. That means we're generally available any day of the week, any time of the day or night. Some exceptions in the past have included emergency situations or holiday breaks, but unless otherwise noted, we're open and ready to help.
We specialize in on-site repairs. That said, we are not a towing service. Our goal is to get you back on the road quickly, and without ever having to be towed in the first place. We'll come to you, service your vehicle and get you moving in the right direction.
We do not charge additional fees based on the time of day. We do charge a mileage fee. Aside from that, we charge for parts and labor. We'll also give you our best estimates on time and price before we come out to service your vehicle.
Ideally, we like to assess your situation and have a solution in mind before we come out. Obviously, though, we can't expect you to always know what's wrong. After all, that's part of the reason we're here. If we can't determine the issue over the phone, we'll come out and look. We can dig deeper once we're out there, including running a diagnostics test on your vehicle.